Technical Support


Help Desk Hours

Monday – Friday, 8:00am – 4:00pm

After Hours Help Desk
Monday – Friday, 4:30pm – 6:00pm


How to Request Assistance

By Email

Email us at with your question. A support ticket will automatically be created for you. An SCC tech will help you resolve your issue as soon as possible.


By Phone

Call us at (618) 634-3333. An SCC tech will help you with your issue, if available.


Search the SCC Knowledge Base

Before requesting support you can search our Knowledge Base for an answer to your question.