Assistant, Financial Aid

SUMMARY As an Assistant to Financial Aid, you will be the first point of contact for students, families, and community members. You will play an integral role in triaging financial aid communications.  This includes but is not limited to ensuring timely and accurate responses to incoming inquiries, managing documents submitted by students, maintaining financial aid forms and resources, and clerical support. MINIMUM QUALIFICATIONS Associate’s Degree from an accredited college or university or 2 years of work-related experience ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: LEADERSHIP Create and sustain a supportive College culture that engages employees, recognizes diversity, ensures equity, promotes inclusion, and creates a sense of belonging by fostering an environment of teamwork, accountability, communication and vision. Knowledgeable in financial aid programs to assist students. Monitor emails and Chatbot. Assist with financial aid form intake. Assuring all forms are completed and have all supporting documents. Maintain office call campaigns. ADMINISTRATION/MANAGEMENT […]